Privacy Policy

1. Who We Are

Bizknect operates https://bizknect.com.au. In this policy, "we", "us", and "our" refer to Bizknect. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect personal and business information necessary to provide our directory services:

• Account & Listing Information: Name, email address, phone number, business details (including trading name, mandatory Australian Business Number (ABN), ACN, and business addresses), and any logos or content you upload.
• Reviews & Interaction: Content, ratings, and details submitted when leaving reviews or contacting support.
• Technical Data: Basic device info, IP addresses, browser types, and usage data collected automatically via standard analytics.

3. How We Use Your Information

We use your information to:

• Publish, manage, and verify business listings and ABN credentials.
• Process subscriptions, billing, and issue tax invoices.
• Moderate reviews, prevent fraud, and enforce our Terms & Conditions.
• Respond to customer support enquiries and communicate account updates.

We do not sell your personal information to third parties.

4. Disclosure of Information

• Public Visibility: Information submitted as part of a public business listing or user review is intended for public display across the platform.
• Service Providers: We may share data with trusted third-party providers supporting server hosting, payment processing, transactional emails, and map integrations.
• Legal Requirements: We disclose information where required by Australian law, regulatory authorities, or law enforcement.

5. Data Security and Retention

We implement appropriate technical and organisational safeguards to protect your data against loss, misuse, or unauthorised access. Personal data is retained only for as long as necessary to fulfil directory operations, meet legal obligations, or resolve disputes.

6. Access, Correction, and Complaints

• Access & Updates: You can request access to or correction of your personal data at any time.
• Complaints: If you have concerns about how your data is handled, please contact us directly.