Terms & Conditions

1. About These Terms

Bizknect is a trading name of Selling My Roof Pty. Ltd. (ABN 45 149 710 216), which operates https://bizknect.com.au. By using the platform, creating an account or submitting a business listing, you agree to these terms. These terms are governed by the laws of Queensland, Australia, subject to any mandatory rights under Australian law.

2. Account Registration

• Creating an account is free. You do not need to purchase a listing plan immediately.
• You are responsible for keeping your account information accurate and up to date.
• Keep your login credentials secure and do not share them with unauthorised people. Contact us promptly if you suspect unauthorised access to your account.

3. Eligibility, Business Listings and Verification

• Mandatory ABN: All businesses listed on the platform must possess a valid Australian Business Number (ABN).
• Authority and Accuracy: You must have the authority to list the business and ensure all details — including trading name, ABN/ACN, contact details, and imagery — are accurate and lawful.
• Review and Approval: All business listings are reviewed before approval. Submitting a listing or purchasing a plan does not guarantee approval or publication. We may request additional information to verify business details or assess whether a listing meets platform requirements.
• Business Verification: We review information supplied by businesses, including ABN details where applicable, before publication. This review does not constitute an endorsement, recommendation, guarantee of quality or guarantee of ongoing compliance. Customers should independently check any licences, insurance, qualifications or other credentials relevant to their needs.
• Listing Management: We reserve the right to approve, reject, suspend, edit or remove listings that do not meet platform requirements, including listings containing inaccurate, misleading, offensive or unlawful content, or businesses suspected of unlawful activity. A listing does not guarantee any particular ranking, visibility, enquiries or business results.

4. Reviews and Moderation

• Reviews may only be submitted by customers who have genuinely used the business's products or services. Reviews must reflect the customer's own experience and must not be false, misleading, abusive or unlawful.
• Businesses may respond to reviews through their account and report reviews they believe are false, misleading, inappropriate or unfair.
• Reviews may be published when submitted and moderated afterwards. We reserve the right to investigate, moderate, edit or remove reviews at our discretion. Reporting a review does not guarantee its removal.
• Reviews are user-submitted opinions. Their presence on the platform does not mean that Bizknect has independently verified a purchase or confirmed every statement in the review.

5. Subscription Plans and Billing

• All prices are in Australian dollars (AUD) and include GST where applicable. Current advertised prices are:
  • Basic Listing: $29.00/month or $290.00/year.
  • Basic Listing with Video: $49.00/month or $490.00/year.
  • Featured Listing: $69.00/month or $690.00/year.
• Annual pricing is based on the current advertised rates and bills for ten months of the selected plan, providing twelve months of access with two months free. See the Pricing page for current plan inclusions and offers.
• Where the first-month-free offer applies to a new monthly subscription, the first month has no subscription charge and paid monthly billing begins from the second month. The offer does not apply to annual plans or active subscribers changing plans. Eligibility and payment details are shown before checkout.
• Subscription fees are billed in advance for the selected billing period, subject to any applicable introductory offer, and subscriptions automatically renew unless cancelled by the account holder. The amount and billing frequency are shown before confirmation. Existing subscriptions may retain their contracted renewal rate. Tax invoices are available in your account.

6. Plan Changes, Cancellations and Refunds

Changing Your Plan

Upgrades and downgrades can be completed through your account, subject to any applicable plan-change restrictions. Updated pricing, billing frequency and any applicable prorated charges or credits are shown before you confirm a change. Plan changes may be prorated where applicable, based on the time remaining in the current billing cycle.

Cancelling Your Plan

• Subscriptions continue until cancelled by the account holder through their account.
• Monthly Subscriptions: Monthly subscriptions automatically renew each month unless cancelled. If you cancel, your subscription will remain active until your next monthly billing anniversary date, after which it will not renew.
• Annual Subscriptions: Annual subscriptions automatically renew each year unless cancelled. If you cancel an annual subscription, your subscription will remain active until the next monthly anniversary date following your cancellation request. Any unused portion of the annual subscription fee after that date will be refunded on a prorated basis. For example, if your annual subscription renews on 15 September and you cancel on 20 September, your subscription will remain active until 15 October. A prorated refund will then be issued for the unused remainder of the annual subscription period.
• Access under your subscription continues until that date, unless the listing is suspended or removed for a breach of these terms. Once cancellation takes effect, the subscription will not renew.
• Refunds are only provided where these terms expressly say so — the prorated refund for an annual subscription cancelled part way through its period, described above. No refund is provided for the unused part of a monthly subscription, or following suspension or removal for a breach of these terms, except where required by law. Nothing in this policy limits your rights under the Australian Consumer Law.

7. Acceptable Use

You must not misuse the platform, scrape or resell directory data, post false or manipulative reviews, or attempt to gain unauthorised access to any part of the site.

8. Customer Searches, Maps and Business Information

Searching for businesses on Bizknect is free for customers. You can browse listings, read reviews, contact businesses directly, access website links and use available map and direction features at no charge from Bizknect. Any products or services purchased from a business are separate arrangements with that business.

Listings may display location information, maps and directions where a business has supplied an address. Businesses are responsible for the accuracy of their details, including addresses, contact information, trading hours and services. While we take reasonable care, we do not warrant the accuracy or completeness of information supplied by businesses or third parties. Customers should confirm relevant details with the business directly.

9. Directory Role and Limitation of Liability

Bizknect acts as a directory platform connecting customers with businesses. We do not provide the listed businesses' products or services and do not guarantee their quality, safety, availability, legality or suitability. Transactions, agreements and disputes are solely between the customer and the business; Bizknect is not a party to those arrangements.

Nothing in these terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable laws. To the extent permitted by law, we are not responsible for loss arising from dealings with listed businesses or reliance on business-supplied information. Where the law permits us to limit liability for our directory services, our liability is limited to resupplying the relevant service or paying the cost of having it supplied again.

10. Intellectual Property and Submitted Content

Businesses retain ownership of their submitted content. By submitting content, you grant Bizknect a non-exclusive, royalty-free licence to display, promote and publish it on the platform in connection with your listing. You confirm that you own the content or have permission to use it and grant this licence, including for logos, photographs and videos, and that it does not infringe another person's rights.